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		<title>Why the Customer is Always Right</title>
		<link>http://www.adpsouth.org/2012/05/09/why-the-customer-is-always-right/</link>
		<comments>http://www.adpsouth.org/2012/05/09/why-the-customer-is-always-right/#comments</comments>
		<pubDate>Wed, 09 May 2012 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
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		<description><![CDATA[Its a time honored tradition for nearly any successful business. The customer is always right. But exactly why and how is this a good business practice and what are the benefits of making sure each and every consumer you assist leaves knowing they were treated with respect? First off, the customer chose your business, so [...]]]></description>
			<content:encoded><![CDATA[<p>Its a time honored tradition for nearly any successful business. The customer is always right. But exactly why and how is this a good business practice and what are the benefits of making sure each and every consumer you assist leaves knowing they were treated with respect?</p>
<p>First off, the customer chose your business, so you must admit that they are right from the moment they visit your website, walk into your store or pay for your services. When you go into any customer situation, it is good to keep that important point in mind.</p>
<p>Customer<span id="more-9"></span> opinion is the most valued opinion you will hear. And giving them the most from their patronage is a great way to assure that they will have a high opinion of you. It also helps you to be sure that they will spread the good word about you and your business.</p>
<p>Listening to customers, even if you don&#8217;t initially agree with them, lets you get a better idea of what other consumers might expect from you. This allows you to make any changes, offer additional products, or remove points of contention with existing customers. This boosts your reputation, and adds an incentive for those existing customers to tell their friends about your excellent customer care.If you like what you see, keep going: <a href='http://buzzdemo.wordpress.com/2012/04/27/complaints-problem-solvers-in-disguise/'>Complaints: Problem Solvers in Disguise</a></p>
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		<title>What to Say When You&#8217;re Making a Cold Call</title>
		<link>http://www.adpsouth.org/2012/05/05/what-to-say-when-youre-making-a-cold-call/</link>
		<comments>http://www.adpsouth.org/2012/05/05/what-to-say-when-youre-making-a-cold-call/#comments</comments>
		<pubDate>Sat, 05 May 2012 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<guid isPermaLink="false">http://www.adpsouth.org/?p=8</guid>
		<description><![CDATA[Cold calling can be a rather stressful experience. While it&#8217;s only normal for a human being to start sweating and feeling nervous while making a call, there are some things that you can do or say in order to make it rather successful. In order set yourself above the rest, here are a few quick [...]]]></description>
			<content:encoded><![CDATA[<p>Cold calling can be a rather stressful experience.  While it&#8217;s only normal for a human being to start sweating and feeling nervous while making a call, there are some things that you can do or say in order to make it rather successful.  In order set yourself above the rest, here are a few quick tips to consider:</p>
<p>Know the Script:  Most companies are going to give you a script.  This is your chance to read it over and learn all about<span id="more-8"></span> it.  When reading from the script, don&#8217;t sound like a robot.  Instead, try to take all the keywords from it and try to sound yourself.  Most callers can often spot a boring person in less than three seconds.</p>
<p>Be Friendly:  Remember that these people are working for you, and you have to do your best in order to get them to like you right away.  Instead of jumping right into the sales pitch, consider having a quick friendly conversation.  Ask them how their day went, or even ask them what they are planning for the day.  By being friendly, you can warm up to the caller rather fast.</p>
<p>In the end, remember that you want to sell a product, but you don&#8217;t want to bore the person at the same time.  It&#8217;s best to cut your losses when someone doesn&#8217;t want something and move onto the next caller.  While cold calling can take a while to learn, it can pay off huge dividends in the long run if you practice hard enough.</p>
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		<title>Finding a Business Brainstorming Partner to Share Ideas</title>
		<link>http://www.adpsouth.org/2012/05/04/finding-a-business-brainstorming-partner-to-share-ideas/</link>
		<comments>http://www.adpsouth.org/2012/05/04/finding-a-business-brainstorming-partner-to-share-ideas/#comments</comments>
		<pubDate>Fri, 04 May 2012 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<guid isPermaLink="false">http://www.adpsouth.org/?p=7</guid>
		<description><![CDATA[Have you ever heard the expression â€œNo man is an islandâ€? This is especially true when it comes to the business world. Every aspect of business is interconnected in some way. One industry may become profitable for a time, and then a different one will rise to prominence. How can one person keep up on [...]]]></description>
			<content:encoded><![CDATA[<p>Have you ever heard the expression â€œNo man is an islandâ€? This is especially true when it comes to the business world. Every aspect of business is interconnected in some way. One industry may become profitable for a time, and then a different one will rise to prominence. How can one person keep up on everything? He or she simply canâ€™t.</p>
<p>The secret of many businessesâ€™ success is their owners having a brainstorming partner. Everyone has<span id="more-7"></span> their own specialties and interests they can bring to the table. One friend may be a fantastic accountant but couldnâ€™t design product packaging if their life depended on it. Another friend might be a creative genius that couldnâ€™t follow through with execution if their spouse was being held for ransom. They all play an important role in generating business ideas.</p>
<p>Before you go out and find a partner however, first identify your own strengths and weaknesses. It wonâ€™t be very helpful if the partner you chose is alike you in every way. It will just create a brainstorming â€œyes manâ€ agreeing with everything you say but not adding any additional value. Instead, go out and find someone with a good business head but completely opposite from you. Start asking them questions and notice how they respond. What is their thought process? How do they troubleshoot issues? Once you begin to answer these questions, you will have gained valuable insights into a completely different perspective. This is the true test of a business brainstorming partner.</p>
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		<title>Growing Your Network Starting with Who You Know</title>
		<link>http://www.adpsouth.org/2012/04/30/growing-your-network-starting-with-who-you-know/</link>
		<comments>http://www.adpsouth.org/2012/04/30/growing-your-network-starting-with-who-you-know/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<guid isPermaLink="false">http://www.adpsouth.org/?p=6</guid>
		<description><![CDATA[When it comes to anyone&#8217;s personal life, growing your network can be one of the most important things that you can do. When you expand your network, not only will it open you up to new opportunities, it can also help your business grow more and more. If you want to expand your network, here [...]]]></description>
			<content:encoded><![CDATA[<p>When it comes to anyone&#8217;s personal life, growing your network can be one of the most important things that you can do.  When you expand your network, not only will it open you up to new opportunities, it can also help your business grow more and more.  If you want to expand your network, here are some tips that you can use in order to start meeting people as early as tomorrow.</p>
<p>Start With Who You Know</p>
<p>Consider talking with people that you<span id="more-6"></span> already know.I found some more information <a href='http://www.women-unlimited.co.uk/beyond-the-room-networking-as-a-way-of-life/'>here</a>.  Let them know that you&#8217;re out there looking to meet new people in your industry.  If you can, be willing to give out your contact information to see if anyone wants to touch base with you.</p>
<p>Talk &#8211; Don&#8217;t Judge</p>
<p>No matter who you talk with, always try to hand out your business card.  You never know who knows who in today&#8217;s day and age.  Just because you see a waitress waiting tables at your local restaurant, it doesn&#8217;t mean that she doesn&#8217;t know anybody that can help you.  As that old saying goes, you&#8217;re never going to want to judge a book by its cover.</p>
<p>Networking is only going to take time down the long road, but by working hard and getting to know people, you&#8217;ll soon find that you can meet a lot of people that can truly help you grow as an individual.</p>
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		<title>Why You Should Always Carry Business Cards</title>
		<link>http://www.adpsouth.org/2012/04/28/why-you-should-always-carry-business-cards/</link>
		<comments>http://www.adpsouth.org/2012/04/28/why-you-should-always-carry-business-cards/#comments</comments>
		<pubDate>Sat, 28 Apr 2012 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<guid isPermaLink="false">http://www.adpsouth.org/?p=5</guid>
		<description><![CDATA[Who needs a business card? Arenâ€™t they stuffy and outdated? Donâ€™t people connect through the internet now? These might all be somewhat valid questions for the tech savvy world of today, but consider the following scenario with me. Imagine you are sitting in the waiting area of a restaurant because your table is not yet [...]]]></description>
			<content:encoded><![CDATA[<p>Who needs a business card? Arenâ€™t they stuffy and outdated? Donâ€™t people connect through the internet now? These might all be somewhat valid questions for the tech savvy world of today, but consider the following scenario with me.</p>
<p>Imagine you are sitting in the waiting area of a restaurant because your table is not yet ready. A stranger sits down next to you and strikes up a conversation. You guys make a connection and realize you work in the same industry. You begin to get<span id="more-5"></span> excited when considering the doors this person can open for you. Just then, the hostess calls out that your table is ready. The stranger asks you for your business card, but you realize you donâ€™t even have a pen and paper, much less a business card. An important opportunity to impress and connect with a peer has been lost.</p>
<p>Donâ€™t let this happen to you! Business cards are not hard to obtain anymore. If you donâ€™t feel comfortable going through a local printer, simply search for business cards on the internet. There are hundreds of free and low cost options out there that still allow you to uniquely personalize everything. </p>
<p>Business cards are a great way to show your professionalism and commitment to your job. Plus, they also let you display a little of your unique character. Nothing makes a great first impression like an interesting conversation combined with a business card to remember the person. </p>
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